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    Service Desk Analyst (1st Line)

    Company

    Pertemps TM

    Salary

    £24500 per annum

    Description

    An experienced First Line Service Desk Analyst required for an established business within Derbyshire The successful candidate will form part of a strong team culture reporting directly to the Service Desk Manager Duties : Provide first-line technical support Log all support requests and technical issues Diagnose and troubleshoot hardware, software, and network-related issues Follow up with users to ensure. Key Skills Technical support experience Strong knowledge of Microsoft Windows operating systems and Office 365 suite. Excellent communication skills. Strong problem-solving skills Ability to prioritize workload Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are advantageous but not essential. Monday to Friday (7.00-15.00 & 9.00-17.00 on a weekly rota) WFH day after probation Salary - £24500 Please click apply or call Natalie Bentley on 01332 363000 opt 3

    Location

    Derby

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