Shipping Operations Area Manager

Amazon Shipping Area ManagerDo you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? What if you could use your creativity to raise the bar on customer experience?Amazon Shipping is an industry changing pick-up business, offering Amazon’s logistic and transportation capabilities as a product and service to Sellers. We are building a team to scale Amazon Shipping in Spain.Amazon Shipping is looking to hire an analytical, technically skilled, innovative, hands-on, and customer-obsessed Area Manager that can drive innovation and execution in transportation networks. As a member of the Amazon Shipping team you will be responsible for optimizing the transportation and delivery network to meet with the strategic network plan.This is a great opportunity to be part of a team and initiative that is at the very start of its journey. You will be part of the core team that will design, build and implement a Collections Network which will exceed our customer’s expectations. This is a Regional field based role located in the Madrid area. Also it may require traveling to ATS and also shipper sites, therefore a willingness to travel is required. Role Responsibilities - Operational Performance Management; responsible for identification of paths to green across several KPIs, and multiple sites. - Management of daily/weekly metrics and performance reporting. - Ownership, deep dive and a holistic overview of the supply chain; identifying defects that would impact our customers and establish robust fix to mitigate future instances. - Build strong relationships with both internal and external stakeholders. - Provide resilience and business continuity planning to minimize risk to pick-up operations. - Liaise with various teams across Amazon to define, build and deploy a product to delight our customers. - Attend shipper locations to assist with onboarding into the programWe are open to hiring candidates to work out of one of the following locations:Getafe, M, ESPBASIC QUALIFICATIONS - A completed Bachelor’s Degree from an accredited university. - Experience of working within logistics, transportation and related industries. - Demonstrate strong analytical and problem solving skills.- Fluent in English and Spain- Experience managing data and developing performance metrics.PREFERRED QUALIFICATIONS - Degree in: Engineering, Operations, Logistics or related fields - Proved experience in manufacturing, transportation, customer service and/or distribution environments - Experience of change management/growth environments - Expertise in Lean and Six Sigma methodologies