Contract First Line Support Engineer

Robert Half is currently engaging with a property organisation that is looking to recruit a contract first line support engineer for an initial 12-month period with their central London office.The Contract First Line Support Engineer will be expected to complete the following:Act as the first point of technical support for end users of the company, including resolving hardware and software issuesAssist with the configurations of laptop buildsProvide white-glove support to VIP stakeholders Administrating and maintaining the Active Directory Environment Provide support for Office365, including email, OneDrive and Sharepooint Escalate any issues to the second line support team Profile:The Contract First Line Support Engineer should have the following:The Contract First Line Support Engineer should have excellent troubleshooting and communication skillsGraduate from a relevant Bachelors Degree Ability to break down complex issues into simple terms for non-technical users 4+ years experience with contract IT supportAbility to commute into their London officeCompany:Market leading Luxury Retail Organisation £180 - £200 per day depending on experience 5 Days on site, based in their Central London OfficeRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.