Match Day Management - Casual

Job Introduction We’re experience makers.And food fanatics.And we’re hiring Hospitality Managers.Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more. Be part of something greater.We currently have an opportunity for Hospitality Managers to join our amazing team at Preston North End Football ClubWith the opportunity to work at Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progressionDeepdale is a prestigious footballing venue, home to Preston North End and steeped in history. The Lilywhites' home ground holds the privileged title of being the oldest professional footballing site in the world in continuous use.Whilst many sides have shifted about from spot to spot in their short or long term history, Preston North End have remained loyal to the piece of turf in PR1, making it their home since 21st January 1875 when the club's members first took out a lease on the plot of land.In 2004, the famous ‘The Splash’ statue was built to honour Sit Tom Finney, the club’s most famous former player, which now sits proudly outside of ‘The Gentry Bar’, PNE’s new fan zone.  Role Responsibility To attend pre-match managers briefings, partaking in training required by legislation and the company.To monitor staff working practices to ensure they are working efficiently and productively, adhering to company working practises, with reference to responsibilities and job description of staffTo liaise with the kitchen team, ensuring all food products are serviced in line with timings specified.Working in adherence with Food Allergens information and service procedures.Ensuring that both bar and floor staff are attentive to guests needs, working in a timely manner to minimise any wait times.Welcoming guests, taking orders and serving beverages to guestsCare about customer satisfaction and deliver the optimal client service experienceServing guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environmentDeal with customer and staff complaints effectively and efficiently.Actively upselling products and maximising revenue capture. The Ideal Candidate Excellent verbal communication skillsBeing friendly yet professionalGood attention to detail and punctualityExperience within a hospitality, catering or bar settingExperience in managing a teamExperience in cash handling and stock control Package Description £11+ per hour depending on experience and roleMatchday and Non Matchdays hours Opportunity to work at other Sodexo Live! sites