Branch Administrator

Branch Administrator Duct Clean ServicesSalary £22,500 P/A(OTE £24000+)DalkeithDuct Clean Services, part of Rentokil Initial are seeking a practical, customer focused and driven individual, to join our team based in our Dalkeith branch.The ideal candidate will be responsible for managing a variety of tasks related to finance, compliance, operations, and customer service. This role requires excellent organisational skills, attention to detail, and the ability to liaise effectively with multiple departments.Requirements:Compliance and Invoicing: Financial Tracking Produce and send a weekly programme of work for each of the service personnel Liaise with customers to book service work (as required by the customer) Act as a point of branch contact for service personnel Deal with customer service related queries in an efficient manner Forward any sales enquiries to the branch sales team Compile service reports and any other reporting material required by the National Accounts Department Ensure copies of hazard assessments and work details are provided to service personnel before they commence work on a customer’s premise Arrange for the availability of materials/preparations/chemicals required for the service staff to carry out their work To be eligible for this Branch Administrator role you must have: Good filing system knowledge Previous experience in working in an fast paced office environment & under pressure Knowledge of working spreadsheets Willingness to learn new computer systems Ability to communicate at all levels with a confident telephone manner Good customer care skills Ability to work in difficult situations and able to resolve Benefits:In return for a job well done, you will become part of our Rentokil, FTSE100 family along with the following benefits; Competitive basic salary Job security - full time permanent role with promotion opportunities Company pension Cycle to work incentives RI Discounts site Structured career progression Commission opportunities on sales/speed leads up to 10% Customer comments rewards (no maximum) In return, not only will you have a career which is interesting and challenging, you will also be joining an organisation that recognises success and ensures that each colleague has a structured career path and the tools available to achieve the progression they are looking for.https://youtu.be/IdMpyabKXKMRentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here.