Digital Services Lead

Exciting Opportunity: Digital Services Lead for a leading Global Retailer DNA is partnering with a leading global retailer to recruit a Digital Services Lead to lead and develop a comprehensive digital services offering. Are you a seasoned professional with experience in digital service business models for retail, telecoms, energy, insurance or other pure play digital services environments? If so, we want to hear from you! Essential Skills: 5+ years of relevant industry experience Demonstrated success in proposition development, defining service levels, and analysing performance. Experience of change management programmes and stakeholder engagement Experience of working in a global function of a multi-national organisation. Deep understanding of industry trends and best practices Ability to conceptualise and develop compelling digital service propositions that align with market needs and business objectives. Stakeholder management, leadership skills, presentation skills, workshop design and facilitation, and storytelling. We are seeking candidates who are either: In a mid level position looking to advance their career In an executive position within an established digital service offering looking for a new challenge (We would expect individuals to have a min of 7+ years relevant experience)   If this sounds like you, don’t miss out on the chance to join a global retailer and make a significant impact. Apply now to be part of an innovative and winning team! DNA is committed to promoting a diverse and inclusive community and welcomes applications from candidates of all backgrounds. Although we try to respond to all applications, unfortunately, due to the high number we receive, we are unable to respond to all of those who are unsuccessful.  We offer up to £250 in vouchers for any referrals who pass their probationary period, so if you know anyone who might be interested please forward the link to the job advert to them.  Be the first to know about our latest roles by following us on LinkedIn, Twitter and Facebook. DNA Recruit deliver dynamic recruitment, search and talent solutions and provide insight, knowledge, and credible introductions necessary for client-side and agency roles. Areas we specialise in New Business, Account and Project Management, Strategy and Planning, Events, Experiential, Creative and User Experience Design, Technology, Product, Marketing and Data roles in permanent, contract and freelance recruitment, search and selection, talent advisory and consulting across the UK and globally.