Restaurant & coffee bar supervisor

Job Introduction As a Restaurant & Coffee bar Supervisor at Sodexo working in Holyrood, Edinburgh, you will be a warm welcomer and give the right first impression. Working in our main restaurant and coffee bar, delivering excellent service to our customers by improving the quality of life for those who we serve. Your dedication to customer service brings a smile and makes a meaningful impact on others. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.What you’ll do: Be a vital part of the Front of house operation by supervising and ensuring our restaurant and coffee bar runs smoothly and efficiently on a day to day basisProvide excellent customer service with a dedicated and helpful approach Be responsible for the opening and closing of the restaurant and coffee bar, ensuring all procedures are followed according to company policy.Manage stock inventory effectivelyUse innovation and upselling skills to engage the team to drive sales in line with targetsWork with the wider catering team in order to provide excellent customer serviceAdhere to all H&S regulations (Such as food safety, allergen awareness, COSHH and HACCP regulations.)Improve the quality of life for those we are servingWhat you bring:  You will be able to comply with all Company & client policies and statutory regulations relating to Health & Safety, safe working practices, hygiene, cleanliness, fire and COSHH. This will include your awareness of any specific hazards in your work place.You will ensure that all relevant checklists have been completed, adhered to and updated as required.You will ensure that sufficient staffing levels are in place at all times to ensure that the retail areas run as smoothly as possibleExperience with Cash ReconciliationYou can ensure high standards of personal performance, hygiene, appearance and cleanliness at all timesYou can communicate well and demonstrate a pleasant, polite, efficient, caring and friendly service to customers and clients in all areas of service, which Sodexo provide.You will participate in any necessary training and team meetings as required to complete job responsibilities to the Company’s and Client’s standards health & safety, food hygiene.You can work as a team to promote harmonious working relationships within the Sodexo teamExperience with reporting customer complaints or compliments and taking some remedial action if at all possible.You will report immediately any incidents of accident, fire, theft, loss, damage, unfit food, or other irregularities and take such or advice as may be appropriate.You can comply with all Sodexo Company policies/procedures and client site rules and regulations Package Description 40 hours per weekMonday-Friday (occasional weekends)£ per hour Many employee benefits, rewards and recognition ​Check your local transport links here:  - the destination you should input is  Edinburgh, EH99 1SP