Account Manager – Water Hygiene

Account Manager – Water Hygiene – Sutton-in-Ashfield up to £50k  Would you like to work for an established, stable building maintenance contractor? Do you have experience of managing large blue chip buildings within a PFI enviorment? One of the established names in the commercial building maintenance industry is looking to recruit an Account Manager to look after a three key PFI commercial properties based in the Sutton-in-Ashfield area. They are looking for an individual who has experience of account management of water hygiene accounts. The successful candidate will be able to provide a first class customer service across multi stakeholders and be able to organise, manage and motivate their maintenance team. The role will also be reporting directly to the Senior Estates Officer and will be responsible for providing a first class customer service.  The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows: Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase the portfolio/contract responsibilities. Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team. Ensure contractually agreed KPIs / SLAs are met. Attend strategic contractual/operational meetings with the client on a weekly basis, or as required. Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary. Provide leadership and management to the site team as necessary. Applicants for this role must be able to meet the following criteria: Recognised apprenticeship in Management of Water Systems qualified to recognised level ie C&G, HNC/HND. Previous PFI experience within a estates team would be an advantage. Proven experience and involvement in managing blue chip buildings.  Have extensive knowledge ad application in line with HTM04/01/L8. Knowledge of Water Systems and relevant legislation and guidance. Experience of managing P&L and budgets. Must be capable of prioritising and solving problems often under pressure, utilising innovative solutions. Must be a team player committed to working in a quality and professional environment. Strong people management skills. Excellent written and verbal communication skills. Full UK driving licence.  Ability to clear a DBS check.  Interested? Apply online now with an up to date CV.