French Health Account Manager in Lisbon

Ready to advance your career as a Health Account Manager?

We are looking for a dedicated and empathetic Health Account Manager to join our team! If you have a passion for client care, excellent communication skills, and thrive in a fast-paced environment, this could be the ideal role for you.

Role Overview: 

As a Health Account Manager, you’ll support clients in managing their health accounts and handling inquiries related to technical, financial, and account matters via phone, email, live chat, and social media. You will provide expert guidance, ensure client satisfaction, and contribute to process improvements for a smooth customer experience.

Key Responsibilities:

• Deliver exceptional support across phone, live chat, email, and social media for health-related accounts
• Resolve issues related to account setup, verification, finances, and technical aspects within healthcare
• Serve as a trusted advisor, offering solutions and insights to enhance healthcare management
• Respond to client inquiries, concerns, and feedback in a timely manner to ensure satisfaction
• Build and maintain strong client relationships through effective communication
• Uphold high service standards while following company policies
• Provide feedback to improve internal processes and service quality

Requirements:

• Fluent in French (C2 level)
• Fluent in English (C1 level)
• EU Citizenship or Portuguese Residency Card
• Minimum 1 year of experience in customer support or account management
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow in the health sector

Why Join Us:

• Attractive Salary:  A salary that values your skills and experience
• Performance Bonus: Additional rewards based on your performance
• Meal Allowance: Support for meal expenses during working hours
• Health & Life Insurance: Comprehensive coverage for your peace of mind
• Onsite Work: Join a dynamic, collaborative in-office environment

Ready to make a difference as a Health Account Manager? Apply now and we’ll get in touch soon!