Translation Lead (Remote)

About the company 

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.  

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com. 

Duties and Key Responsibilities

Planning

• Works with the Senior Project Manager to define the project's scope, reviewing workload information provided by the customer and available in tools.
• Develops a project schedule that effectively allocates available resources.
• Reviews the project schedule with Management and assists in securing the necessary resources for the successful execution of client tasks and other projects using the required tools and software.
• Identifies potential risks and escalates them to Management.

Production

• Maintains a strong working relationship with the client and establishes a clear communication workflow to keep them informed about progress, utilizing tools like email and Teams.
• Oversees all operations involved in the smooth and successful completion of each project phase, ensuring tasks are delivered on time.
• Shares resource requirements with Management and keeps all project records up to date, reporting on projected and actual workloads based on client-specific trackers.

Team Management

• Maintains discipline by ensuring teams adhere to company policies and act appropriately within company premises, while proactively managing different personalities to prevent and address conflicts.
• Trains new staff members as needed and regularly reviews the quality of work to ensure it meets required standards.
• Provides support to ensure the team's working conditions are adequate and collaborates with other departments to ensure capacity plans are in place.

Financial Control

• Together with the management team takes responsibility for the GM of the projects.
• Has ownership of the invoicing process for the projects.

Other

• Responsive in email and chat communications, ensuring clarity in all messages, while building effective relationships with internal teams.
• Adheres to company Security, Confidentiality, Health and Safety, IT, and HR procedures, ensuring team compliance.
• Demonstrates an understanding of ethical behavior and business practices, ensuring personal and team conduct aligns with the organization’s values and standards.

Knowledge, Experience, and Skills (preferred)

• Must have the Right to Work in Portugal
• Experience in video games industry is a plus
• Experience managing translation projects
• Excellent knowledge of business software applications (e.g. Microsoft Office)
• Ability to develop new ways to improve operations and to create opportunities
• Good organisation and problem-solving skills
• Keeps a “can do” attitude and positive thinking

Qualifications

• Ideally translation or language-related BA studies or other European equivalents.

What we offer

• Work equipment provided by PTW (to be shipped to candidates home address, if Freelancers). 
• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world. 
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages. 
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing program. We empower our people and offer regular progression opportunities to ensure our employees flourish. 
• Learn as you work and be part of something real that changes the face of gaming - forever. 
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.