Customer Care Advisor

Customer Care Advisor

Gent | Customer Care | Customer oriented | Temporary position | English | 1102890

Your new company

Our partner Volvo Group is one of the world’s leading manufacturers of trucks, buses and engines with brands such as Volvo, Renault Trucks and Volvo Penta.

Your new role

The main focus of this department is to deliver the ultimate experience for the customers during and after the breakdown of the truck and give them a long-lasting impression of the Volvo-brand. As a Customer Care Advisor you will handle the financial areas of your market. You support the dealers in their native language and handle essential information within the designated systems. You follow the defined finance process keeping the customer needs and business goals in mind. You will follow up incorrect invoices and ensure that the invoices are paid on time. In order to do this, you have frequent contacts with your markets.

Your profile

For this job as Customer Care Advisor, you are fluent in English and at least one other European language, preferably French, German or Swedish. You are customer orientated with a positive attitude and good communication and problem solving skills. You are a team player who can work independently, are stress-resistant and can plan and organize work individually, but always keep the team goals in mind. You are well organized, have a preference to work with administrative issues and make things run smoothly. This is a temporary position lasting to the end of September (extension is possible if business requires).

What you'll get in return

Our client offers you an interesting, diverse and challenging job in an international, multicultural work environment. You will get an intensive education and learn a lot on the job because personal growth is encouraged. You will work on a full-time basis for an attractive salary completed with extra-legal advantages like meal vouchers and compensation for the transportation costs.

What you need to do now

Are you interested in this role? Please click 'apply now' to forward an up-to-date copy of your cv, or call us now.

If this job isn't quite right for you, but you are looking for a new positiion, please contact us for a confidential discussion on your career.
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