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    Operational IT Support Supervisor

    Company

    hays-be

    Salary

    Very attractive salary with company car

    Description

    Operational IT Support Supervisor

    IT | Information Technology | Company car | Coordinator | Specialist | Support L2 - L3 | 1103157

    Your new company

    Join a dynamic and innovative company committed to providing cutting-edge technology solutions and exceptional client support worldwide.

    Your new role

    As an Operational IT Support Supervisor, you'll play a crucial role in ensuring seamless IT operations and delivering top-notch support to our teams and clients.
    Your tasks are:

  • Provide efficient IT support and problem-solving.
  • Manage support tickets and prioritize user needs.
  • Maintain the IT knowledge base and assist in projects.
  • Collaborate with vendors and ensure compliance.
  • Conduct user training and support financial collaboration.

    • In essence, the role involves providing top-notch IT support, maintaining system efficiency, and contributing to organizational success.

    Your profile

  • F luency in English & French , with proficiency in Dutch as a bonus.
  • Bring at least 1 0 years of experience in IT support or related roles, with a knack for troubleshooting technical issues.

  • Proficiency in incident management and handling tickets via advanced systems.

  • Strong communication skills to explain tech issues in simple terms.

  • A passion for providing excellent customer service and solving user problems.

  • Dedication to continuous learning and professional development.

  • Any certifications like Microsoft Certified Professional or Cisco would be a great addition.

    • What you'll get in return

  • Exciting projects where you can showcase your skills and make a real impact.

  • Opportunities to shape IT policies and contribute to strategic governance.

  • Hands-on support tasks that allow you to work closely with diverse teams and clients.

  • Financial insights and avenues for ongoing professional development.

  • A supportive and collaborative work environment where your growth is encouraged and valued.

    • What you need to do now

    Are you interested in this role? Please contact Alexia Brosens from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.

    If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

    Location

    Flemish Brabant

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