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    Customer Service Representative Italian Speaker

    Company

    Cbtalents

    Description

    Location: Remote (Based in Lisbon, Portugal)
    Schedule: Monday to Friday, Rotative Shifts (06:00 22:00)
    Days Off: Saturday & Sunday

    About the Role:

    Are you passionate about entertainment and customer service? We are looking for an Italian-speaking Customer Service Representative to support users of a popular streaming platform. If you love helping people and enjoy working in a dynamic environment, this is your chance to shine!

    Key Responsibilities:

    • Assist customers via phone, email, and chat
    • Support users with account issues, subscriptions, and streaming inquiries
    • Troubleshoot technical problems and provide solutions
    • Ensure an excellent customer experience

    What We Offer:

    Salary: 1,000 euros/month (paid over 14 months)
    Performance Bonus: 100 euros/month (paid over 12 months)
    Fully Remote Work (within Lisbon)
    Career development and training opportunities
    Work in a fun and international team

    What You Need:

    Fluent Italian (spoken & written) and good English skills
    Excellent communication and problem-solving abilities
    Customer service experience is a plus
    EU citizenship or valid work permit for Portugal

    Ready to join an exciting industry? Apply now and enhance your career in customer service!

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