Fashion Customer Service Representative - Slovak Market

Are you interested in Fashion?Would you like to help customers to make the right choices ?Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking fora Fashion Customer Service Representative with SlovakResponsibilities Receive incoming telephone calls from new and existing customers Manage customers' orders, changes and returns of products and/or services according to ensure timely and accurate product and service delivery Provide and excellent customer service experience to clients through different contact channels, in order to enhance customer satisfaction, engagement and increase sales RequirementsKey Competencies Data accuracy Attention to detail Ability to gain immediate credibility and trust Exceptional communication skills PC and system literate Candidate Profile Confident and enthusiastic. The ability to work well as part of a team as well as independently Slovak: C2 level and advanced level of English or Spanish First class written, verbal and interpersonal skills Numerate and articulate Well organised, reliable and thorough BenefitsWhat we offer Part-time position (38.5hs/week), from Monday to Friday, from 9.00 to 18.00 Temporary contract Salary: 18.000€ gross/year This is a hybrid job so living in the Barcelona area is a requirement. Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project) Individual career paths to grow within the project We are one of the world's largest provider of contact center services Engage in an excellent work environment and team building activities. Dynamic and international environment