Operations Manager, Night Shift, AMZL

You will be working on the Night Shift.The role is based on the Station.Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. It’s driven by Operations Managers who bring the team together to push excellence in safety, quality and productivity across our sites. At your site, you’ll lead other managers and create the operational plan that helps your teams meet their targets. This role is all about driving operational excellence to create the Amazon of tomorrow. Key job responsibilitiesManage and develop a team of Area Managers Lead operational teams on a shift, deal with issues, and positively impact site performance Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work closely with other support teams, including HR, Finance, Health and Safety, and Security Design and deliver initiatives across the sites to improve operational performance About the teamAmazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.We are open to hiring candidates to work out of one of the following locations:Coslada, M, ESPBASIC QUALIFICATIONS A degree Relevant experience in people and stakeholder management Advanced proficiency in verbal and written English and intermediate proficiency in the local language Relevant experience in using data or anecdotal evidence to influence business decisions Relevant experience in key areas of production and supply chains PREFERRED QUALIFICATIONS Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you. Experience in Lean, Six Sigma and Kaizen techniques Experience in a similar logistical working environment Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment