Property FM & Asset Mgr

Facilities & Property Asset Manager! Salary: £60,000 Location: Hybrid - 4 days office (East London, close to Stratford), 1 day home Are you an experienced Facilities & Property Asset Manager with a passion for excellence? If so Join this leading housing company situated in East London and play a vital role in maintaining and developing their facilities and asset management services. Role Overview: You will oversee a growing portfolio of residential projects across Newham and local areas, ensuring their homes are well-maintained, secure, clean, and compliant with all statutory requirements. Your commitment to delivering excellent customer service to all residents will be paramount. Key Responsibilities: " Manage overall services provided within the facility. " Procure, project manage, supervise, and coordinate contractor work and service contracts/suppliers. " Inspect completed work, address deficiencies, and produce detailed reports. " Prepare tender documents for maintenance and facilities management contracts. " Supervise their term partnering maintenance contract for all buildings and homes. " Oversee defects works, liaising with Development and Construction teams, managing works under defects liability periods. " Lead their energy centre strategy, maintaining communal facilities, heat networks, and managing energy procurement and billing compliance. " Develop Asset Management systems for long-term maintenance and refurbishment. " Collaborate with the new homes team on future developments and project handovers. " Direct and coordinate essential services such as reception, security, maintenance, cleaning, and waste disposal. " Produce monthly and quarterly reports on service efficiency and budget performance. " Adopt efficient procurement practices for maximum value for money. " Maintain comprehensive records to ensure a 'Golden thread' in asset data. " Conduct post-work inspections. " Implement customer surveys following repairs. " Plan space allocation and resource utilisation for new or reorganised buildings. " Respond to emergencies and urgent issues. " Develop annual maintenance and service budgets, assisting with service charge forecasts. " Ensure proper care and landscaping of surrounding grounds. " Interview and hire facility employees and contractors as needed. Knowledge, Skills, and Abilities: " 5+ years of facilities or asset management experience in the residential and real estate market. " Degree in Construction, Project Management, Facilities Management, or a related field. " Strong understanding of current and future Building Safety requirements. " Excellent organisational skills in a dynamic facilities management environment. " Proven track record of delivering high-quality customer service and satisfaction. " Strong project management skills. " Analytical and problem-solving abilities. " Solid understanding of public procurement and negotiation skills. " Excellent interpersonal, relationship-building, and networking skills. " Ability to multitask and prioritise workloads effectively. " Strong presentation skills and inclusive meeting management. " Confident decision-making. " Excellent time management. " Team player with leadership and motivational skills. " Clear and concise writing skills for handling complex documents. " IT fluency with property management and maintenance software, as well as proficiency in Excel and Word. Personal Style and Behaviour: " Driven and results oriented. " Trustworthy and credible role model. " Highly motivated with strong work standards and ethics. " Confident personality with strong interpersonal skills for effective stakeholder management. " Ability to make sound judgments in challenging situations. " Team player who can contribute to wider project objectives. Apply now for this excellent opportunity and make a significant impact on the quality and safety of their residents' homes! Apply now to be part of a dedicated team committed to delivering exceptional facilities and property asset management.