Senior User Researcher

About You Are you looking for a role where your research directly influences environmental strategies?   Interested in using your user research skills to support communities historically affected by the legacy of coal mining?   Would you like to engage directly with these communities, leading initiatives like coal mine water heating projects to ensure a more sustainable future? If so, read on ...... You will be a User Research looking for an opportunity to build our user research capability You will be someone who is passionate about how user insight can help improve services for citizens and colleagues  You can help us advocate for the value of user research in digital services and beyond     About The Role Experience of researching with and advocating for diverse ranges of users including users with additional needs and other hard-to-reach groups is essential Knowledge of Government Service standard and accessibility guidelines is a must You'll be working with teams and stakeholders to help them adopt user-centred practices and ensure user insight enables impactful decision making We don’t expect candidates to meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!   To find out more about the role, take a look at the job description.   Role location: Hybrid working (on average 2 days working out of our Mansfield office)   Schedule: Application closing date: 9th June 2024 Sifting date: 10th June 2024 Interviews: w/c 17th June 2024 (If you are unavailable on these interview dates, please make us aware and we will look at alternative dates) Security: Successful candidates must pass basic security checks and will be subject to UK Immigration requirements. About The Coal Authority Our benefits: A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%. Experience our values-based recognition scheme that celebrates your contributions. Flexibility in working patterns, whether it's full-time, part-time, or compressed hours. Embrace flexible working arrangements tailored to your needs. Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays. Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility). Get support to further your professional qualifications and payment for one annual professional subscription. Access a free, confidential Employee Assistance Programme to support your well-being. Unlock exclusive employee discounts Ensure your well-being with an annual health check and receive £15 monthly towards well-being activities. Enjoy the convenience of on-site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office. Working with us: We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview. With a genuine commitment to flexible working, we believe that work life balance is incredibly important. Who we are: Here at the Coal Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas. We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution. We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net-zero emissions by 2050. We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do. Equality, Diversity and Inclusion: Here at TCA we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our colleagues, our customers and our communities. We are proud to be an inclusive employer. We are committed to developing a supportive, inclusive, caring and positive community. We encourage applications from people from different backgrounds, identities, cultures and beliefs. Diversity is vital to our success and innovation and is fundamental to our values of being trusted, inclusive and progressive. As part of our commitment to increasing the diversity of our workforce, we provide a guaranteed interview to applicants who meet the minimum selection criteria who are disabled or from a minority ethnic community. If you require any reasonable adjustments or alternative format application forms you can get in touch with us by contacting the team by email at [email protected] or by phone on 01623 637000.